The Buyer is legally bound as soon as it has sent an order on its company letterhead to our company, by letter, e-mail, fax or agreement on our company's pro-forma.
Deadlines are given as an indication only and failure to meet them shall not result in any obligation or cancellation of the contract.
All orders received are made available at the Soustons (Landes) factory.
The goods always travel at the recipient's risk (Rabier law), sent carriage forward or carriage due. The recipient must notify us of any dispute within 3 days of receipt. No complaint will be accepted if the recipient has not made written reservations to the carrier on arrival, even if the parcel(s) is/are in good condition.
Postage and packaging costs are always payable by the customer.
It is agreed that we retain ownership of the goods delivered until they have been paid for in full, although the transfer of risk takes place at the time of delivery.
For all orders Cash payment
by order". a deposit of 40% of the total amount will be requested
Where a buyer does not have an account with us, cash payment is the rule. Payment must be made in cash or by cheque for goods collected at the factory, and by bank transfer or credit card on the pro forma invoice in advance of delivery.
In addition, and irrespective of the buyer's status, cash payment is also compulsory for all invoices under €250, unless otherwise stipulated in the sales contract.
Payment by bank transfer on the due date.
Unless otherwise agreed in writing by our Company, payment shall be made by bank transfer within 30 days of the date of issue of the invoice.
Any payment made after the date shown on the invoice will incur, from the due date until collection, late payment interest calculated on the basis of the Banque de France rate in force on the day of collection plus 10 points; this without prejudice to the right to take legal action against the defaulting debtor. In addition, a flat-rate recovery fee of €80 will be charged. Failure to pay by the due date will result in the forfeiture of any agreement.
We guarantee our products against all material or manufacturing defects for a period of 6 months from the date they leave the factory for Seacork Hull, Van & Wall sprayed cork and 60 months for Seacork Deck & Floor in accordance with the attached terms (on request). In order to invoke the guarantee, the purchaser must, on the one hand, notify Aegir Cork Group sas within 48 hours of discovering the alleged defects and, on the other hand, take steps to establish the validity of the claim.
This warranty is strictly limited to the replacement of any item found to be defective, without any claim for damage or loss caused directly or indirectly being accepted by us. Replaced items remain the property of our Company. This warranty does not extend to normal wear and tear, to damage caused by failure to comply with our recommendations and installation instructions or by abnormal use, or to deterioration or accidents resulting from negligence, improper storage, lack of maintenance or untimely handling.
Our prices are exclusive of tax, ex-works Soustons (Landes).
The MONT-DE-MARSAN Commercial Court, which has exclusive jurisdiction, will have sole competence in the event of a dispute.